Why do you want to work in technical support?

You can say that you have always been fascinated by technology and you enjoy working with people. You can also add that you want to use your knowledge to solve the issues of the customers and you enjoy troubleshooting other’s issues.

What is Help Desk Level 1?

Level 1 support is the first tier of support, usually provided by IT support personnel with the least experience, lower understanding of technical issues, and limited access to company information. The technicians in Level 1: Collect customer requests and data. Attend to customer phone calls.

What is the next step after it support?

Network and systems administration is a natural next step from the IT help desk. Organizations need reliable computer networks, so there’s great demand for skilled professionals who can manage, administer, and protect computer systems.

What is the role of technical support in Amazon?

An Amazon Technical Support Associate is a critical part of our mission to deliver timely, accurate and professional Technical Support to all Amazon customers.

What happens if you fail Amazon aptitude test?

Yes, you can fail the Amazon assessment test. In many cases, the assessment is the initial screening step, or it comes right after a phone interview. So, failing the assessment means that your application is terminated, and you’ll be able to re-apply after a given time that varies across positions. How to prepare for the Amazon aptitude test?

How do I get a job at Amazon?

The process begins with the candidate’s application, which should be submitted online through Amazon’s job application page. The job seeker’s application will be screened through the system along with the candidate’s online aptitude exam answers.

How do I become a financial analyst at Amazon?

To become a financial analyst at Amazon, you must first successfully pass an Excel test and a series of behavioral and case study interviews. The Amazon Excel assessment test requires you to master the different features of the software.

How to prepare for the Amazon assessment test and interview?

Get ready for your Amazon assessment test and interview with our comprehensive preparation packs, which include practice test, drills, and study guides, and will help you excel on your tests and interview. Prepare for a variety of assessment and tests online. Learn as you go with detailed answer explanations.