Q&A

Why are my flipkart orders getting Cancelled?

Why are my flipkart orders getting Cancelled?

If the seller cancels the order after marking RTD, the portal cancels the order if the pickup is not made successfully even after three attempts. Since the fault is on the part of the seller on non delivery of the product, Flipkart considers it as seller cancellation.

Why does it say my order was Cancelled?

In most cases, your order canceled because your payment was not successfully processed. This can be due to: The payment did not arrive within two weeks from the order date.

What happens if flipkart order is Cancelled before delivery?

A cancellation fee may be levied on a customer on account of cancellation of orders by customer on the Platform (“Cancellation Fee”). Such Cancellation Fee shall be charged based on the time during which the customer opts to cancel the order upon placing/confirming the said order on the Platform.

Can I accept a Cancelled order on Flipkart?

Can I accept a cancelled COD order from Flipkart that has been shipped? – Quora. Yes you can, but only if it comes to deliver. If not, then your order cancellation request has reached the logistics department and you need to reorder the product.

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What is no cancellation fee in Flipkart?

Govt’s New Rule: No Cancellation Fees From Users Termed as Consumer Protection (E-Commerce) Rules, 2020, the new rules clearly tells that the ecommerce portals such as Amazon, Flipkart and others cannot charge a cancellation fee from the users, once they have made the payment.

How can I replace my Flipkart order?

Log into your Flipkart account, go to My Orders tab, click on Return, choose the reason as size fit issue and select the Exchange option. Exchanges are an option when the size does not fit you OR you do not like the color of the product.

Can I Lodge a complaint against Flipkart for cancelling my order?

Yes, If You have placed your order and Flipkart has cancelled it then you can raise your issue against the Flipkart. You can lodge your case by contacting the customer care support of Flipkart. You can also raise your issue on resolver India its a Free tool for filing a complaint.

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Is cancelling a Flipkart order a breach of contract?

After first order cancellation i talked with costumer care and placed second order for the same with their end consultation and promise that the same thing will not happen. This should be purely considered as Breach of Contract ! Flip kart is playing with costumers: time, money and emotions as well.

How do I file a consumer complaint against Flipkart?

Yes, you can file a complaint against Flipkart. Choose Voxya, online consumer complaint forum website to file a consumer complaint against Flipkart to get a replacement, refund, return as well as compensation as soon as possible. Voxya, online consumer forum works for consumer protection. Try it once for quick resolution of your dispute.