What if I get damaged product from Amazon?

10 Days Returnable This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you. You can also return the product within 10 days of delivery for full refund.

How do I complain to Amazon about a damaged package?

You can return the damaged package by calling Amazon’s customer service, which is available 24/7. To do so: Call 00 1 206-922-0880. Explain the issue you’re facing.

How do I get my money back from Amazon?

Once we receive your return or the seller notifies us of receipt of return, as the case may be, a refund is issued to the original payment method (in case of pre-paid transactions) or to your bank account / as Amazon Pay balance (in case of Pay on Delivery orders).

How do I get a refund from Amazon without returning item?

Request a Refund Through the Amazon Website

1. Log into your Amazon account.
2. In the top right corner, under Accounts & Lists, click on the Your Orders section.
3. Find the order or item in question.
4. Select Problem with order.
5. Explain your issue with the order and why you require a refund.
6. Click Submit.

Can you get a refund on Amazon if something is damaged?

In most cases, you have to return the item in question to be eligible for a refund. Amazon needs to inspect the product to ensure the damage is their fault. Sometimes, Amazon decides that returning the item isn’t necessary, especially if its price is lower than shipping expenses.

What to do if item is missing/damaged from Amazon order?

Item missing/damaged from Amazon order? Steps to quickly contact support to get a replacement I ordered few items from Amazon.com last week and when the package is delivered I found an item is missing. I reached out to Amazon Customer care and they resolved the issue by resending the missing item.

What can I do if Amazon damaged my items in transportation?

Getting a package with a damaged item can be stressful, especially if you’re not sure whether you have the right to request a refund. In this guide, you’ll find out what you can do if Amazon damages your items in transportation. DoNotPay can help you report the issue to Amazon, ask for a refund, and send a return item request in a few clicks!

What happens to items that are returned to Amazon?

Returned items that aren’t too damaged usually end up in the Amazon Warehouse, and people can buy them for a much lower price. Claiming late, missed, and damaged item delivery refunds is only one in a sea of services you can get with our app. We can show you how you can: