What happens if a package is delivered and stolen?

If your stolen package was delivered by a major postal carrier such as USPS, UPS, or FedEx, you should file a claim with the respective shipping company. If you know your package has been stolen, you could reach out to the sender or seller about a possible replacement or refund.

Will USPS do anything for stolen packages?

If your package was stolen and there’s evidence, take photos and submit those too. If your USPS lost package was insured, you should be able to get a refund directly from USPS. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund.

What happens if a package is stolen after it’s been delivered?

If a package is stolen after it’s delivered, it’s generally the responsibility of the recipient; which means that in most states you’re legally out of luck. Amazon, and most reputable online sellers, however realize that this would make for an exceptionally poor customer experience,…

What should I do if my package is stolen from my door?

If you were unlucky enough to have a package stolen from your front door, here’s what you need to do. If your mail was stolen, follow these steps to be reimbursed or to receive a replacement item. If you suspect your package was stolen, the first thing you should do is check your purchase confirmation email for tracking information.

What happens if the item is stolen from the front stoop?

The seller is responsible if the item is stolen from the front stoop. We are responsible for getting the package safely into the buyer’s hands, not just to the door. The only way to protect yourself is to get Signature Confirmation on the package, so that the package is not left unattended.

What do I do if my Amazon package is stolen?

If it appears that your package has been stolen, contact the seller or retailer that sold you the item. Different retailers have different policies and processes for handling stolen items, but you’re usually entitled to a refund or a replacement. Amazon covers most stolen packages through its “A-to-Z” Guarantee Protection.