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How do you respond to an unwanted sales call?

How do you respond to an unwanted sales call?

Be kind, but firm and clearly say no to any of their inquiries. Let them know they are not welcome to call you in the future. Be firm, but clear. Tell the telemarketer calling you that you do not wish to receive solicitation calls from their business in the future.

How do you deflect sales calls?

Visit DoNotCall.gov or call 1-888-382-1222 to verify the status of, or unsubscribe, your phone number on the registry. Placing your phone number on this national registry will stop telemarketing sales calls.

What do you say when a customer says not interested?

Asking an investigatory question, however, might possibly reveal valuable information about WHY they’re not interested….The prospect’s response is: “No, we’re not interested.” Your choices are:

  1. #1: Terminate. “Thank you very much for your time.
  2. #2: Investigate. “OK.
  3. #3: Perseverate. “Are you certain?

How do you handle objections from customers?

Here are some helpful strategies for overcoming objections.

  1. Practice active listening.
  2. Repeat back what you hear.
  3. Validate your prospect’s concerns.
  4. Ask follow-up questions.
  5. Leverage social proof.
  6. Set a specific date and time to follow up.
  7. Anticipate sales objections.
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What are the 5 most common objections to a sale?

5 Common Sales Objections and How to Handle Them

  • Objection 1: “We’re Good. We already have someone and they’re doing a good job.”
  • OBJECTION 2: “Your price is too high.”
  • OBJECTION 3: “You’re all the same.
  • OBJECTION 4: “Just send me info and I’ll get back to you.”
  • OBJECTION 5: “This isn’t a priority right now.”

Is it rude to hang up the phone on a sales call?

Yes, of course it’s rude to just hang up on someone as soon as you realize it’s a sales call, but you can give them one opportunity to end the call politely, and if they ignore you, you can assert your right to manage your own timeby politely ending the conversation yourself.

What can I control when I make a call?

You can control what questions you do and don’t answer, how much time you spend on the call, and when it ends.

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Do you accept unsolicited sales calls?

You: We don’t accept unsolicited sales calls, but you’re welcome to put the information in the mail. Caller: Give me just a few minutes of your time; I think you’ll want to hear about the special we’re running this month. You: No, thank you.

How to make B2B sales calls successful?

1 Maintain distance from social media sites while you are on a B2B sales call 2 Stay away from the gossip corner of the office (colleagues who have a hot topic to discuss every day) 3 Put on wireless headphones and walk across the office or in the corridor while cold calling 4 Get rid of unwanted thoughts and listen to your customers attentively