What to do if wrong product is delivered?

You have a right to return the wrong product. You can request the seller for a return/exchange of the product and avail refund. In case the seller refuses then you use the remedies under the Consumer Protection Act, 2019. Ensure that you must always preserve the receipt of the purchased goods with you.

How do I complain about the wrong product?

I ordered __________ (Mention Product ordered) and I received __________ (Mention Product Received). Therefore I am returning the order and request you to kindly send me the correct product at the earliest. I have enclosed a copy of the order I made with this letter. I hope you will take immediate action.

How do you respond to a wrong order?

Example 1: Wrong Order was Delivered “Dear [First name], We are so sorry you didn’t receive what you ordered. We understand an experience like this can be very upsetting. I’ve double-checked your original order, and the correct items should arrive tomorrow between [Time Period].

How do I return an item bought on Flipkart?

1 Log in to Flipkart and go to your Orders tab. 2 Select your applicable reason of return — based on which the option of exchange, where applicable, will appear. 3 Depending on the kind of product you wish to return, your return request may have to undergo a verification process

What is the Flipkart replacement guarantee?

All returns are covered by the Flipkart replacement guarantee. If you are unsatisfied with your replacement, or if the specific product or model that you want is out of stock, our customer support team may advise you to opt for a refund. Choose the Request Return option after filling out the details from your My Orders page.

What to do if your order does not fit in Flipkart?

Don’t worry. Log into your Flipkart account, go to My Orders tab, click on Return, choose the reason as size fit issue and select the Exchange option. Exchanges are an option when the size does not fit you OR you do not like the color of the product. Ordered a t-shirt and discovered that it does not fit?

Do you get free shipping on Flipkart if not registered?

Those users who are not registered with Flipkart Plus can also take advantage of free Flipkart shipping and deliveries, but terms and conditions apply, as well as the type of product being searched.