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What if Amazon sends me the wrong item?

What if Amazon sends me the wrong item?

Returning the Wrong Item to Amazon Go to Your Orders. Select Return or replace items next to the item you want to replace. Choose a reason for the replacement in the Reason for return menu. Use a return label provided to you to send the wrong item back.

How do I return something wrongly delivered?

When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it’s different from yours. The company will come and pick up the product within a reasonable time frame.

What happens if a package is delivered to the wrong address?

If it was shipped by a company and if there is something wrong with the address, or (more likely) the recipient doesn’t want to be bothered with reshipping expenses, they may call the shipper and discuss what to do. Often the shipper will send a pickup tag to return the item at the shippers expense.

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Is it illegal to open a package that isn’t yours?

It’s illegal to open packages that you know aren’t yours. You don’t mentioned if this was a misdelivery by the USPS with someone else’s address or your address. If a misdelivery than you would need to give it to rightful owner (if you can) or bring it back to the post office letting them know.

Is it a federal crime to open your own mail?

However, it’s not a federal crime if you receive mail at your residence, believe it’s yours or a gift, and open it. If this address was a past one with a change of address in effect then it will likely be forwarded to you at the new address. However, any new shipping charges will require you to pay cash on delivery,

What happens if you receive the wrong order?

Receiving the Wrong Item If the unordered item was an incorrect fulfillment of an order the customer did place, you are legally required to send the correct item or refund the customer’s money in full — including shipping costs. You can ask the customer to return the item, but he has no legal obligation to do so.