What good can it do to have room service in a hotel?

Advantages

• Guest can eat and drink within their own private room in the hotel.
• Guests can order meals whenever they want.
• Room service can reduce food wastage.
• Convenience for guests with children and babies.
• Promotes safety, as guests are able to stay inside their hotel.

Can you order condoms from room service?

Condoms. It is never advertised and no hotel employee will bring it up, but almost every decent hotel has free condoms available upon request. If you’re caught without, don’t be afraid to call the front desk and ask them to send a few condoms to your room.

What are the duties of room service?

Room Service Servers work in hotels and deliver orders to customers. Duties these employees perform include maintaining supplies, taking orders, completing tasks assigned by the manager, being polite to guests, collecting dirty dishes, and restocking minibars.

What is the required knowledge in doing room service?

Should have excellent communication skills. Speak with others using clear and professional language. Flexibility to work for longer hours as per business demand. Be courteous, professional and provide efficient service.

How can I promote my room service?

How to Improve Room Service

1. Dedicated Phone Attendant for Room Service.
2. Keep Your Promises.
3. Deliver Warm, Not Dry.
4. Visuals Always Work Best.
5. Beverage Service.
6. Presenting Food.
7. Follow Up Calls.
8. Promoting Room Service Sales with Amenity Packages.

How do you provide room service?

1. The room service order taker answers the calls to room service.
2. The telephone must be answered quickly.
3. Greet the guest and introduce the department.
4. Write the order on an order docket as you speak to the guest.
5. Record the room number.
6. Repeat the order to the guest.
7. Tell the guest approximate time of delivery.

What is the process in room service?

 Room service is part of the hotel operations where they serves food conveniently to their respective guest rooms by just calling the room service department and place order of food & drinks to be sent to their room.  Duties includes checking of minibars upon check out,collecting breakfast menus every morning.

Can I take hotel towels?

What You Cannot Take From a Hotel Room. Guests often take towels, irons, hairdryers, pillows, and blankets, according to the housekeeping department at Hilton Kingston. However, all of these items belong to the hotel and are meant to stay in the room. Bathrobes, for the most part, should be left behind as well.

What are the skills of a room service staff?

How do you do room service?

The 7 Rules of Room Service

1. Pick up the phone!
2. Say no to room-service coffee.
3. While we’re talking about breakfast: Order your eggs like a damn lumberjack.
4. For dinner, go Big Paleo.
5. Don’t order when it’s raining.
6. Don’t tip twice, dumbass.
7. Buy your minibar at check-in.

How do hotels clean their rooms?

One article suggests that some hotels use a 3-step cleaning process: 1 Wash with laundry detergent 2 A second wash with softener 3 A final wash with just bleach More

Do hotel front desk agents get asked for free things?

Front desk agents get asked for things all the time. Just be straightforward and nice, and they might even throw in another amenity!” Not all hotel front desk staffers are equally empowered to dole out things like free amenities, room credits, or upgrades.

How to improve your hotel’s customer service?

Here are seven easy and creative methods you can use to improve your hotel’s customer service. 1. Survey your guests. People like sharing their opinions. Which is why guests will really appreciate the opportunity to help you serve them better.

What are the perks of being a regular hotel guest?

Richardson says that regular guests often get extra perks: “All hotels where I worked had a program where the guest would get a treat every five stays, or every few days if it was a long stay (more than a week).” Firth notes that regular guests are often first in line for upgrades if a hotel overbooks a particular room category.