Tips and tricks

What do I do if I accidentally shipped a package to the wrong address?

What do I do if I accidentally shipped a package to the wrong address?

To do USPS Package Intercept, you will need to log in to your USPS account and submit your request. Sometimes if you call your local post office before a shipment arrives, they can hold the packages with the incorrect address. This works well if you moved but are still local.

What happens if package is sent back to sender?

You can request that the destination Post Office hold the item for you or have it returned to sender. If the actual postage is greater than estimated, any additional postage will be charged accordingly. Your shipment will be redirected to the original sender or held at the local Post Office for pickup.

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Can I correct a package that was shipped to the wrong address?

One of the most frustrating things in the shipping process is realizing that you – or a customer – have accidentally shipped a package to the incorrect address, such as an old address. Fortunately, in some circumstances, you can correct this seemingly uncorrectable mistake –if you catch the mistake before the package has been delivered.

How do I retrieve mail that has been delivered to another address?

Contact the postmaster at the old Post Office and they should be able to talk with the carrier that delivered to the old address and have them attempt to retrieve the mail. If they are able to retrieve it, they will forward it to the correct address if you have a valid forwarding address on file.

What should I do if my package hasn’t been delivered?

If you are the intended recipient of the package and not the shipper – and your package has not been delivered – contact the person or business shipping the package to request a change of address as soon as possible. They may or may not be able to help. The sooner you contact them, the better chance you and they have of correcting the mistake.

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Why was my package delivered to the wrong house or apartment?

There are a lot of reasons why the wrong package might end up at your house or apartment. Certain house or apartment numbers might be challenging for the courier to understand. The numbers might get switched around during the delivery process or the written address could be hard to read.