What are the benefits of treating employees better than customers?

Read on to find out!

• More productivity and loyalty. When employees know that their company cares about them, they care about their company.
• Better customer interactions. Happy employees tend to show their mood when they interact with customers.
• Fewer sick days.
• Less turnover.
• More talented employees.

Why is customer not always right?

There are wrong customers. Simply saying the customer is always right doesn’t make it so. Sometimes customers are wrong and employees need to know how to handle them accordingly. Taking ownership of a mistake that the business is not accountable for is a slippery slope.

Why are customers important to a managers job?

Customer service and support managers serve a critical role in all companies. They defuse all issues and problems that your customer’s face and turn negative customer or employee experiences into positive ones.

How does treating all employees equally benefit a company?

When companies treat employees fairly, everyone wins

• Making decision-making transparent.
• Providing employees with opportunities to provide input/feedback.
• Acknowledging employees’ contributions.
• Making time for employees to provide input on decisions when possible.
• Treating employees with respect and dignity.

Why customers are so important?

A customer is an individual or business that purchases another company’s goods or services. Customers are important because they drive revenues; without them, businesses cannot continue to exist.

Do you treat employees the way you want the customer to treat?

Treat employees the way you want the customer treated – maybe even better. I’m typically not a fan of the word “rules.” When I ask people about rules, most will say they are created to prevent some type of behavior.

What happens when your employees treat each other poorly?

And when employees in your company are treating one another poorly, it will eventually be felt on the outside by the customer. It becomes a domino effect. Bad behavior begets bad behavior.

What is an example of a company that treats its employees well?

Treat employees well and they will treat customers well. Apple, 3M, Google and Intel are examples of large companies that have allowed employees to spread their wings and embrace the entrepreneurial spirit. Post to Facebook. CancelSend.

Why is it important to treat your employees with respect?

Treating employees with respect, showing appreciation for their work and being an encourager will create a desire in employees to also treat customers and clients well. It will contribute to higher productivity levels and profitability. It makes employees want to come to work and not dread it.