Is Virgin Mobile a good phone company?

All in all, Virgin Mobile is a great carrier, winning multiple awards for their stellar customer service. When it comes to plans, we believe the best value is in bringing your own phone. However, that may not always be feasible so it’s important to choose the plan where you get most value.

What is Virgin Mobile known for?

Virgin Mobile is a wireless communications brand used by seven independent brand-licensees worldwide. In a given country, the Virgin Mobile wireless entity is typically a partnership between Richard Branson’s Virgin Group and an existing mobile network operator or mobile virtual network operator (MVNO).

How reliable is Virgin?

In Ofcom’s latest customer service satisfaction survey, Virgin Media customers reported average levels of overall satisfaction with their broadband service at 85\%. Customers also reported higher than average levels of satisfaction for speed (85\%) and roughly average levels of satisfaction with reliability.

Is Virgin Mobile Canada closing down?

In response to COVID-19, Bell and its subsidiaries Virgin and Lucky Mobile have announced they will be closing most locations across Canada until March 31st.

Does Virgin have good coverage?

Virgin Mobile has strong 4G coverage and some near-unique extras, like data rollover and free WhatsApp, Twitter and Facebook Messenger messaging. Its prices aren’t too high either, making it a strong overall choice of mobile network. With 5G too, plus unlimited data plans and Wi-Fi Calling, there’s a lot to like.

Why is it called Virgin Mobile?

The Virgin brand was born in 1970 when Richard Branson and his friend Nik Powell launched a mail order record business and chose the name Virgin, because they were entirely new to business.

Is Virgin Media better than sky?

Sky broadband vs Virgin broadband Just look at the numbers: Virgin Media, with its own network, offers a top speed of 1000Mbps with its Gig1 service, while Sky’s single fibre deal (running on the Openreach network used by all other providers) only offers an average of 59Mbps. Virgin Media clearly wins.

How good is Virgin Mobile coverage UK?

Virgin Mobile coverage Because Virgin Mobile uses EE’s network, its coverage reaches 99\% of people in the UK, and it boasts 80\% 4G mobile coverage.

What happens to Virgin Mobile customers now?

Virgin Mobile to axe pay-as-you-go services from 2022 – what it means for its 123,000 customers. Virgin Mobile is to close down its pay-as-you-go (PAYG) services from January 2022 in a move that impacts 123,000 customers. Here’s what it means for your plan, mobile number, and unused credit.

What’s happened to Virgin Mobile?

What’s happened? First announced in May 2020 and ratified by the UK’s Competition and Markets Authority a year later, Virgin Media and O2 have now combined in a 50-50 deal to become one communications giant.

Which network does Virgin Mobile use?

It is owned by Virgin Media which is part of Virgin Media O2. The company was launched by Virgin Group in 1999 as the world’s first mobile virtual network operator (MVNO). As a virtual operator, Virgin Mobile does not maintain its own network and currently uses the EE and Vodafone networks.

Is Virgin Mobile any good in UK?

Virgin Mobile has high customer satisfaction ratings, at least according to industry body Ofcom. The latest Ofcom ratingsfrom 2020 show 93\% of its customers were satisfied with the service, in line with the sector average, and beaten only by Giffgaff with 95\% satisfaction.

Is Virgin Mobile a good service provider?

All in all, Virgin Mobile is a great carrier, winning multiple awards for their stellar customer service. When it comes to plans, we believe the best value is in bringing your own phone. However, that may not always be feasible so it’s important to choose the plan where you get most value.

Does Virgin Mobile have good coverage?

Virgin Mobile piggy backs off of Sprint. So if Sprint has good coverage in your area then Virgin will have good coverage too. That is the simplist way to find out.

Which network is used by Virgin Mobile?

Founded in 2001 as a joint venture between Virgin Group, Singapore Telecommunications Limited and Sprint Corporation, Virgin Mobile USA commenced operations in June, 2002 as a mobile virtual network operator (MVNO) providing services via the nationwide Sprint 1900 MHz PCS, CDMA , digital network.

How do you contact Virgin Mobile customer service?

For customer service once your phone is activated dial 611 from your mobile phone. While travelling in Canada you can contact Virgin Mobile direct at: 1 800 667-0123. Additional contact information is available at: virginmobile.ca/en/support/contact-us.