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How do you respond to uber messages?

How do you respond to uber messages?

The messages are read aloud to the driver, who can respond with just a quick “thumbs-up” emoji with one tap. Both riders and drivers will see if their chats are delivered and read, to confirm the other actually received the communication.

Can you use WhatsApp for Uber?

Users can now book an Uber ride directly through WhatsApp… But what about safety? The riders will get the same safety features and insurance protections as those provided on the Uber app.

Can Uber drivers contact you after?

You can send a text message to your driver through the Uber app, or contact them with an anonymized phone number once your driver has confirmed your ride. If you’ve left an item in the vehicle, Uber will let you contact the driver to have the item returned to you.

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How do I dispute an uber charge?

In the upper left-hand corner of the app, tap the three vertically stacked lines and then the “Your Trips” option.

  1. Select Your Trips to dispute an Uber charge. Jennifer Still/Business Insider.
  2. Select Review my fare or fees.
  3. Select your issue with the ride charge.
  4. View your trips in the drop down menu.

Can Uber drivers see your phone number when you contact them?

Contact a driver Uber allows you to contact your driver without revealing your phone number by placing a free call directly within the Uber app. When you call or text, drivers will not see your personal phone number. Instead, they’ll receive a call or text message from a unique, anonymous local number.

What happens when I add my mobile phone number to Uber?

Adding your mobile phone number allows you to access the Uber platform and connect with drivers for phone calls and SMS text messaging. When you create an account or change your phone number, we’ll ask you to confirm your phone number.

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How do I get help on the Uber app?

You can get help right in the app. To speak to an agent, go to Help in the Driver app, then navigate to the issue you’re experiencing to see the support options available. You asked, we answered People who drive using the Uber app wanted the option of contacting us by phone when they needed help or had a question.

Where can I find answers to most Uber questions?

Search this site! You can find answers to most Uber questions by searching this site (look for the magnifying glass in the upper right hand corner) Go in person to the Uber Hub closest to you! There is truly nothing like talking to someone face to face to get answers to all of your questions.