How do I write a letter of complaint about bad food?

Respected Sir/Madam, With due respect, I am writing this letter to bring to your notice about my experience with the order I made on __________(Date) at __________(Time), of order ID/Number _________(Mention Order ID/Number). I am highly disappointed with your service.

How do I write a complaint letter about a poor restaurant?

Sir, Owing to the very poor service that I received on the 20th of August at your restaurant, Good Food Cafe, I wish to air my complaints. I was unhappy with the staff’s attitude and also the quality of the food.

How do I complain about bad food at a restaurant?

The best thing is to speak to the manager regarding the food. You can even mention the problem with your food in the comment card. But the best way to place a complaint is to write a letter to the manager. It is best to mention the items you ordered and the poor quality of the food in details.

What rights do you have when you eat at a restaurant?

When eating at a restaurant, you are entitled to the same rights as any other goods and services you purchase, these rights being that the food should be ‘as described’ and ‘of reasonable quality’. As soon as you realise that your food is not up to standard, you should stop eating it and complain to a member of staff.

What should I do if my food is not up to standard?

As soon as you realise that your food is not up to standard, you should stop eating it and complain to a member of staff. An example of a meal not being as described might be if it did not include some of the ingredients you expected or were promised. Not being of reasonable quality might mean that it is burnt or undercooked.

Should you threaten restaurant staff with bad reviews?

Staff and managers at a restaurant understand the value of constructive criticism in the service industry. Threatening them with a bad review will make you seem flippant and angry and will not inspire the staff to try and make your experience anymore enjoyable.