How do I send back my AT router?

Return your equipment at no cost to you within 21 days to avoid a $150 charge. Take original Wi-Fi Gateway and power cord to nearest The UPS Store. Bring your AT account number located on your packing slip. Please do not return other devices.

Can you return AT equipment at FedEx?

Step 1: Choose a nearby FedEx Office Print & Ship Center to return your AT Equipment. Step 2: Bring the AT equipment listed in the email/letter and your account number. FedEx Office will take care of the rest. AT Returns are only supported at FedEx Office Print & Ship Center locations.

How do I get a return label from AT?

Locate the pre-paid return label that came with the original shipment and affix to box. If you cannot locate the prepaid label, contact customer care at 1-800-331-0500 and a representative will be happy to assist you.

Can I take my directv equipment to an AT store?

AT stores do not handle Directv accounts. They can only order new Directv service. Call Directv 1-800-531-5000 to deactivate any receivers or clients you no longer will use. A return box is sent to you by FedEx.

Can I return ATT equipment late?

You CANNOT return the equipment after 90 days. (“No refunds will be made for any Equipment returned more than 90 days after termination.”) If you don’t pay up, it will go to a collection agency. (“AT may assign unpaid late balances to a collections agency.”)

Can you return AT equipment?

If you bought your device online at att.com or by phone from AT, you can return the device back to any AT retail store during the return and exchange period, or contact us to request a return shipping label. When mailing back your return, be sure to keep your tracking number.

What happens if you don’t return directv equipment?

If you cancel your DIRECTV account and don’t return the receiver(s), DIRECTV will charge you for it. The cost of the average DIRECTV receiver can be more than one hundred dollars, in most cases. This is why it’s a good idea to return your receiver after you cancel or upgrade your DIRECTV account.

What directv equipment must be returned?

Here is a list of the DIRECTV receivers that must be returned when you cancel or upgrade your account:

• H24.
• HR24.
• H25.
• H44.
• HR44.
• HR54.
• All Genie Clients.

Do you have to return directv cables?

Remember that you do not need to return DirecTV dish or coax cables.

How do I send back my AT equipment?

Just bring your unboxed equipment and 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you.

What happens if I don’t return my AT modem?

If your equipment fails within 90 days, contact us. We’ll swap it out at no charge.

How do I send directv equipment back?

How do I return my equipment to AT?

Usually, we will ship you out a return label with information on how to return your equipment. If you haven’t received one within 14 days of your replacement, we suggest going to your local UPS or FedEx store with your AT account number, and they will ship it to us free of charge.

How do I ship my equipment to AT with ups?

Bring your AT account number located on your packing slip. UPS will scan your equipment, provide a receipt, pack, and ship equipment to AT at no cost to you. • 14\% Discount! Allows boxless UPS dropoffs.

How do I return my equipment to FedEx?

FedEx Office ® Pack and Ship or The UPS Store ® will send your equipment back to us at no charge to you. You’ll get a receipt that confirms your return, and we’ll know that your equipment is on its way. If we send you a return kit. Pack up the equipment you’re sending back to us. Attach the prepaid shipping label to the return kit.

How long do you have to return equipment to ups?

The terms of service state that if your return the equipment beyond the 21 day return limit you can get a refund for the charged equipment if you return it within 6 months. They told me to take it to a UPS store and they said UPS will pack it and ship it for free.