Q&A

How do I get my Coinbase back?

How do I get my Coinbase back?

Regain access to your account

  1. Sign in using your previous email address and password.
  2. Enter your 2-step verification token.
  3. Select I no longer have access to my email address when you are prompted to verify your new device.
  4. Enter your new email address—we’ll send you an email to this account.

Will Coinbase refund if your account is hacked?

No refund on every exchange if hacked. Do not waste your time further. Coinbase support won’t respond to such claims even if they have verified it to be true.

How do I fix a restricted account on Coinbase?

How to remove this restriction

  1. Ensure that your email password and 2-step verification setup is secure.
  2. Perform a password reset on your Coinbase account.
  3. Contact Coinbase Support and provide the following: When the last successful sign in and authorized action on your account took place.
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Does Coinbase get hacked?

The account breaches occurred between March 2021 and May 20, 2021. Coinbase suspects hackers used a large-scale email phishing campaign to trick numerous customers into giving up the email addresses, passwords, and phone numbers associated with their accounts. The hackers then looted the cryptocurrency funds.

How do I speak to a human at Coinbase?

How can I contact Coinbase Support?

  1. Submit your request using the email address you use to sign in to Coinbase.
  2. Choose the most relevant category and sub-category.
  3. Provide as much detail as possible regarding your issue.

Can my bank account get hacked through Coinbase?

Hackers will often use your email to gain access to your Coinbase account. If your email has been compromised, you’ll need to contact your email provider to shut down or change your email password.

Why is my Coinbase account still restricted?

Why is my Coinbase account restricted? From time to time, due to violations of our User Agreement, Coinbase may restrict access to buy/sell services on a customer’s account. This can happen for a number of reasons including, but not limited to, high risk of fraud. Can you get scammed on Coinbase?

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Why is my account restricted Coinbase?

Preventing access to funds In extremely rare circumstances, and only where required by law, Coinbase may block or “freeze” customer funds on our platform. We are required to comply with an order from a court or other authority that has jurisdiction over Coinbase which compels us to restrict access to funds.

How do I contact Coinbase support?

1 (888) 908-7930
Coinbase/Customer service

Why can’t I access my Coinbase account?

If you’re having trouble completing 2-step verification to sign in to your account, make sure your mobile device software and Coinbase app up to date. If you’re using a browser to sign in, make sure you’re using the latest version of Chrome. Clearing your cache and restarting your browser can also help.

How can I tell if an email from Coinbase is legit?

Emails from Coinbase will always have the coinbase.com domain name at the end of them. For example emails from support @coinbase.com, contact @coinbase.com, no-reply @coinbase.com, and any other email from the @coinbase.com domain can be trusted

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What do I do if my Coinbase account has been compromised?

If you suspect your account has been compromised, you can call Coinbase Support to immediately disable your account through our automated phone service. Once your account is disabled, you will then need to go through our automated account recovery process in order to re-enable your account, which can take several days.

Does Coinbase’s insurance cover theft of login credentials?

The email noted that transactions on the blockchain are irrevocable and said Coinbase’s insurance policy does not cover theft from individual accounts. “There is no credible or supportable evidence that the compromise of your login credentials was the fault of Coinbase,” the message said.

Is Coinbase safe to use?

First off, Coinbase WILL NOT GIVE YOU YOUR MONEY BACK. They say they have “insurance” but it’s only if the main site gets hacked, not your specific account. Listen, if your crypto gets stolen off Coinbase, it’s gone.