Q&A

How do I cancel my Instacart order?

How do I cancel my Instacart order?

On the app—

  1. Tap the 3 horizontal lines in the upper left-hand corner.
  2. Tap Your orders.
  3. Select the order you want to cancel.
  4. On the order page, scroll down to Manage order.
  5. Tap Cancel this order.

How do I cancel my Instacart batch order?

If you are no longer able to shop the batch you accepted, you may choose to have the batch removed by selecting “cancel batch.” You can find the “cancel batch” button on your order screen, and you can cancel without contacting Care until the point you arrive at the store and begin shopping.

How do you cancel Instacart on Iphone?

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How to cancel an Instacart Express Membership on the mobile app

  1. Open your Instacart app.
  2. Tap the three horizontal dots in the top-left corner.
  3. Tap “Instacart Express.” Select “Instacart Express.”
  4. Scroll down and tap “Cancel membership.”
  5. Tap “Continue to cancel.”
  6. Select a reason that you’re leaving.
  7. Tap “Cancel.”

What happens if customer cancels Instacart order?

Instacart’s cancellation window is 1- 2 hours before the scheduled delivery time. As long as an order is canceled before shopping starts, there’s no charge to the customer. For cancellations, after shopping has started, they may be charged a $15 cancellation fee.

Why does Instacart cancel orders?

Instacart relies on shoppers who are essentially independent contractors, similar to how Uber operates. If your order isn’t convenient for shoppers (if it’s too big for example), or if there aren’t enough shoppers working that day, your order gets canceled.

Can I cancel Instacart Express at any time?

You can cancel your Instacart Express Membership at any time.

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Does Instacart cancel orders?

Instacart customers can cancel an order anytime, including after checkout. If they cancel before the shopping starts, there is no fee to cancel. Once shopping has started but before delivery, there is a $15 cancellation fee. And of course, if the order has already been delivered, they cannot cancel.

How much does Instacart cost?

Instacart costs $7.99 for one-hour delivery or $5.99 for two-hour or more delivery (you can select one-hour time windows), though the price can increase at particularly busy times.

How to delete Instacart account?

Cancel via Email You will have to first sign in to your Instacart account. Access the drop-down menu and choose “Instacart Express”.

  • Cancel via Phone Customer support offers a toll-free number for Instacart which you can use to end membership quickly.
  • Cancel via Live Chat
  • What is Instacart Express?

    Instacart Express membership enables free, unlimited same-day deliveries and are never subject to busy pricing.

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    How do I cancel my order?

    To cancel your order (Order Status: Processing) 1. Sign into “My Account” and click on “My Orders”. 2. Click on the order number that you would like to cancel. 3. Click “cancel this order” located at the bottom of the Order Details page to proceed with cancellation. Note: Only orders that have not shipped can be cancelled.

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