How can a cashier give good customer service?

Greet the customer with a smile and a quick word of welcome. Avoid asking too many questions in the beginning, as the customer is more interested in finishing the transaction than discussing his day with you. Being pleasant right from the beginning has a disarming effect on the customer.

How do you work out how much change to give?

Count up from the amount of the purchased item to the other amount paid. For example, if they are purchasing a sandwich that costs $7.59, and they gave you $20, you would start at $7.59 and give them money, counting up until you reached $20. Count out loud to avoid confusion.

How do you train a cashier to give change?

When giving change, train cashiers to hand customers coins first and then bills. If you put coins on top of bills, they can slide off onto the floor. A well-thought-out cashier training helps your new cashiers operate the register with confidence, giving them the tools they need to take customers’ payments and reduce their reliance on other staff.

What are some tips for a first time cashier?

SHOULD being the key word. 5) Always volunteer to do stuff on the floor. The main struggle of a cashier is having to stand in one place for a lot of hours, so when the supervisor asks for someone to go straighten shelves in Health & Beauty, you better jump on it! Walking around makes your shift a LOT better. And it goes faster, too.

Does everyone make mistakes when working as a cashier?

Everyone makes mistakes, including experienced cashiers. Go at whatever pace you feel comfortable with, even if it is slow; you will eventually get faster. If you try to overachieve and make everything perfect, you may end up stressing yourself out. Thanks! Are there any tips for dealing with rude customers?

How do you deal with an angry customer at the cashier?

During cash register training, discuss the process and role play — first with the new hire as the angry customer and the experienced cashier demonstrating how to defuse the situation. Then switch roles. Offer constructive feedback afterwards. These tips will help your staff handle angry customers: