Do not disturb procedure in hotels?

Do not disturb by placing a call until 2:00 o’clock in the noon. After 2:00 p.m., the Supervisor calls the room to know the guest’s needs. The housekeeping staff contacts the supervisor to make sure whether to service the room. If the call was not answered by the guest after two calling attempts, the room is serviced.

How do you know if the one who is checking in the hotel room is guest?

The guest is identified and has their details checked. Front desk staff will give the guest an introduction to the hotel. The guest will take note of amenities and regulations etc and ask any questions. The guest will be handed their keys/keycard.

Does Do Not Disturb sign laws?

“The ‘do not disturb’ sign is a request from the hotel which [it] usually honors, but a hotel is certainly entitled to enter the room at least once a day to make sure that nothing nefarious or criminal is occurring and to make sure the guest is safe, if it elects to do so.”

What is the meaning of DND sign?

do not disturb sign
A do not disturb sign is a sign that a guest in a hotel hangs outside their room to tell other people not to knock the door or enter. Don’t forget to display the do not disturb sign on your hotel room door to discourage anyone from entering.

Why is it important to use door signs in a hotel?

Whether you are in an industrial building, workshop, hotel/motel/inn or resort, signage has a way of lifting the mystery of unfamiliar surroundings to help visitors feel at ease. High quality, easy-to-interpret signs. They can also draw necessary attention to hazards – slippery surface!

How to deal with do Not Disturb (DND) sign in hotel rooms?

Some hotels has a Do Not Disturb Lamp / Light next to the door bell and other hotels has door knob card with DND sign. Rooms displaying the “DND” notice not to be disturbed. In all cases room maids / room attendants should avoid disturbing the guest. If the guest is due to checkout, then do not disturb the DND room until check out.

Can a room boy enter a room with do Not Disturb sign?

In case there is no response from the guest room then, the supervisor should call up the front desk and check if the guest had already checked out. After confirming that the guest had checked out then the room boy can enter the room with Do not disturb sign.

What does DND mean in a hotel room?

A DND – (Do not disturb) sign clearly indicates that the room attendant should check later if service is required. If there is no response till evening ( 2.00pm or 3.00 pm ) then the housekeeping supervisor should ring the guest and check if he / she requires the room to be serviced.

When does a hotel have to consider a guest’s safety?

However, a guest’s safety has to be taken into consideration where there is concern that the guest may be in need of assistance (example: if the hotel knows that the guest is elderly, this may justify room entry, etc.).