Can you tell us about a time you had to resolve a conflict at work?

Describe the challenge you faced, and what the expected outcome was. Detail the action you took in response to the challenge. Be sure to use “I” and/or “we” statements. Explain the results and the business impact, and then make them relevant to the position being discussed.

What sets you apart from other candidates?

Here are 10 intangible skills that will set you apart in your job search

• Exhibiting Optimism.
• Being Kind.
• Being Intellectually Curious.
• Developing a Strong Work Ethic.
• Possessing Empathy and Self-Awareness.
• Having Integrity.
• Being a Person of Your Word.
• Having Good Follow-Up Skills.

Can you tell me a time when you went above and beyond what was expected?

Example of a Time You Went Above and Beyond in Retail/Customer Service: I asked the customer who I had been previously helping if they could please wait for one minute, and then immediately went to the area of the accident and positioned myself to make sure that no customers would unknowingly walk through it.

How do I answer “tell me about a time you handled a conflict?

Your goal is to impress the recruiter with your ability to improve a situation, not win fights. “Tell me about a time you handled a conflict” is a behavioral interview question—that is, it asks you about a past behavior to predict your future responses. When confronted with such questions, a good place to start is the STAR method.

How to explain a conflict in a job interview?

If you want to be successful in the interview, you must focus on a conflict with a positive conclusion. When you begin to explain the situation, spend only about 40\% of your time on the actual problem and events that led up to the problem. The remaining 60\% should focus on the actions that you took to deal with the conflict.

Do you have a conflict in the workplace?

Most people who are in the workforce long enough will eventually have to deal with a conflict. Sometimes conflict arises from the clash of great minds and ideas. Other times it results from irritation, pressure, and a clash of personalities. Believe it or not, asking about a conflict in the workplace is a common interview question.

Does your resume deal with conflicts?

Yes, it deals with conflict and conflict is unpleasant, but if you know how to answer it, you’ll find it will keep your positive energy on track. The recruiter isn’t asking this question to make sure you’re perfect. She understands conflicts happen and are a part of everybody’s work history.