Can you refuse to talk on a recorded line?

Under California law, it is a crime punishable by fine and/or imprisonment to record a confidential conversation without the consent of all parties, or without a notification of the recording to the parties via an audible beep at specific intervals.

Can you request a recorded call?

Some customers may request a copy of the recording if they feel that they were misrepresented or as proof of an agreement with the business’ agent. However, a business generally does not have to honor such a request as the recording is considered the business’ property.

What does it mean when it says this call may be recorded?

It means they recorded a message saying that. But it’s likely the option is there or will be put in place soon. It also doesn’t mean they ever review the recording. Some places use call analysis to listen ones with certain keywords, yelling, etc.

Is it legal for a company to record phone calls?

Federal law permits recording telephone calls and in-person conversations with the consent of at least one of the parties. Under a one-party consent law, you can record a phone call or conversation so long as you are a party to the conversation.

How long do companies have to keep recorded phone calls?

It includes communications that are intended to result in a transaction, even if ultimately they do not. Once recorded, firms must keep such tapes and electronic communications for a period of at least six months from the date the record was created.

Can the customer access the call recordings that the company makes?

Can the customer access the call recordings that the company makes? The customer can ask for a copy of a recorded phone call. A request can be made for a copy of the recording under data protection legislation and is known as a “subject access request”.

How long should a company keep call recordings?

Is recording a call illegal in India?

There is no law which makes recording a call by an individual on their device illegal. Our understanding is however that call recording is not illegal in India – and operates on the basis of single-party consent and call recording use in for example court proceedings has been granted.

Why don’t your agents answer their phone?

Obviously there were many other thoughts and ideas on WHY an agent doesn’t answer their phone like: they don’t know how to answer a call on their “smartphone”; they are working another job and don’t have time; they “don’t like to talk on the phone”, etc… However – those “reasons” are an entirely different post – or two.

Can I call other agents clients?

Please do NOT call the other agents clients (**especially if you are a REALTOR ® ) and proceed to list all the transgressions of their agent. This action will not bode well for you, or your clients, during the transaction negotiations… if/when you get to that point.

Are you getting threatening legal action against you phone calls?

If you receive a call threatening legal action against you and you know you’ve done nothing wrong, don’t buy it. It’s a new kind of phone scam targeting Connecticut residents. The caller warns that you’ll be arrested and says legal action is imminent.

Why does it take so long to hear back from agents?

Usually this is when a buyer’s agent is either trying to secure a preview/showing appointment or has sent an offer over and they are trying to confirm receipt. Seriously, some of them don’t hear back for DAYS, if ever.