Q&A

Can I activate old Jio SIM?

Can I activate old Jio SIM?

Within 15 days after your SIM is deactivated, you can reactivate it by making a RS 20 payment. If it is over 15 days, you can try: Call Jio customer care and request a re-activation. Visit the nearest Jio store and submit a request for reactivation.

How long can a Jio SIM card be inactive?

90 days
Jio Support If you do not recharge after the validity of your existing recharge is over, you will not be able to receive incoming calls and messages. If you do not do any recharge in 90 days, your number might get disconnected.

Can I use old Jio Sim in Jio phone?

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The JioPhone SIM will technically not be locked, IE report said. But in the Reliance JioPhone, only a SIM in Jio’s network can be used. So, if you already have a Jio SIM and are using it, you can also use it with the Jio Phone. Also, the Jio SIM on this JioPhone can later be put on a different 4G VoLTE smartphone.

Can I insert other SIM in Jio phone?

Sim Slot 1 of JioPhone2 requires an active Jio SIM Card to be inserted. Any other 2G SIM can be used in Slot2 of the phone.

How can I get my lost Jio SIM back?

Please call on the toll-free JioCare helpline at 199 (from your Jio SIM) or 1800 88 99999 (from any other number) They we will block your SIM from misuse. You can also mail us at [email protected]. Once the SIM is blocked, you can visit your nearest Jio store to get a replacement for your Jio SIM.

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How long does a SIM card expire?

Expiration Date The date at which service credit on a SIM card expires depends on the carrier, but is usually a fixed period — six months or a year, for example — after you load the credit that has most recently been loaded on the card.

Can I use any Jio SIM in my JioFi device?

You can use ANY Jio sim in your Jiofi device. For data services just insert your sim and switch on the device and there you go ! If you want to make calls through that sim just install the Jio4GVoice app in your smart phone and tap on CONNECT A JIOFI WITH JIO SIM IN IT.

What to do if your Jio SIM is lost or damaged?

If you have lost / damaged Jio SIM Click here to suspend or resume the services of your Jio Number. To get the SIM exchanged or replaced, please visit your nearest store to get a replacement of your Jio SIM. To Find a Store Click here .The charge for repl

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What happens to my Jio eSIM If I Change my Phone?

I am using Jio eSIM, what happens if I change my phone? If the new device has eSIM functionality then you can follow the SMS process to transfer your eSIM from old device to new device, the earlier phone’s eSIM will get deactivated and the new phone’s eSIM will get activated with the same Jio number.

Does Jio have international roaming packs?

Jio do have international roaming packs. You may activate them. Alternately, your sim will get temporarily de-activated if it is out of range of tower for 90 days and it will go into grace period. If there is no usage in next 90 days, no. assigned to your sim is made free for anyone to take.

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