General

How do shoppers pay for groceries on Instacart?

How do shoppers pay for groceries on Instacart?

How do Instacart shoppers in Mobile pay for groceries? Instacart provides shoppers in Mobile with an Instacart shopper debit card to cover the cost of groceries with a pre-approved amount for each selected batch.

Does Instacart tell you what aisle things are in?

Did You Know: Some Instacart markets have aisle numbers, but others won’t. You’ll want to watch for these and follow the aisle numbers. Consider yourself lucky if you have aisle numbers for this store. Keep track of your shopping time.

Who pays for missing Instacart items?

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Instacart does refund missing items. To request a refund, report the issue to customer support. After they’ve confirmed it, a refund will be processed. An Instacart account credit is instant, whereas a refund credited to a bank account or card can take 5-10 days.

Who pays for missing items on Instacart?

Instacart will typically refund the customer for any missing items. Typically, maybe one or two items are missing due to human error, but many shoppers have seen a large portion of the order was reported missing.

What payment methods does Instacart accept?

We accept many forms of payment—all major US and Canada credit and debit cards, EBT cards at participating stores in select states*, China UnionPay, Google Pay, Apple Pay, and PayPal. At this time, Instacart doesn’t offer an Instacart-specific credit card.

How long does it take for Instacart to deliver ordorders?

Orders can be placed up to 7 days prior to delivery designated by the customer at check out. Orders can be scheduled for delivery in as little as one hour or within the next 2 hours, depending on Instacart’s Shopper availability.

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Why does Instacart charge more when you shop at a partner store?

They charge a higher markup when the customer isn’t going to one of their preferred grocers, but you get regular prices when shopping at a partner store. If you’re a frequent Instacart user, you might realize that you’re not getting charged more during certain shopping trips compared to others.

How do I know if my Instacart personal shopper is working?

When your personal shopper begins working on your order, you’ll see a message in the Instacart app. If you have notifications turned on, you’ll also receive a notification. Tap See Shopped Items to view items already found and changes like replacements and refunds. You can Approve changes or choose Other options for each item.

How do I check the status of my Instacart order?

You can check your order status with the Instacart app or website. When your personal shopper begins working on your order, you’ll see a message in the Instacart app. If you have notifications turned on, you’ll also receive a notification. Tap See Shopped Items to view items already found and changes like replacements and refunds.