What does post sales mean?

Post- Sale basically means after-sales. Post sales behavior of consumer involves all the activities and the experiences that follow after the sales. Marketers use after-sales services to reduce customer dissatisfaction if any after the purchase of product or service.

What is pre sales vs post sales?

Presales people help in answering the queries or technical questions and also have the ability to demonstrate products. If they can show a prospect of how the product will help them, then this helps in making the sale with ease. Post-sales are also important especially for customer support, retention and good service.

How do you use after-sales service?

After Sales Service Techniques Call them once in a while to exchange pleasantries. Give them the necessary support. Help them install, maintain or operate a particular product. Sales professionals selling laptops must ensure windows are configured in the system and customers are able to use net without any difficulty.

What are post sale services?

After-sales or post-sales service refers to the processes that ensure your customers are satisfied with the products and services that have been supplied. If the customer has received a broken or damaged product they should be refunded or offered an exchange.

What is post sale follow up?

This document covers a proposed process companies could follow with a new customer after making the sale. Being proactive about your customer relationships is not only beneficial for cultivating referrals, it’s preventative medicine when it comes to client defection.

What is post-sales customer service?

What Is After-Sales Service Support? After-sales support, sometimes called after-sales service, is any service provided after a customer has purchased a product. After-sales support may be provided by a retailer, manufacturer, or a third-party customer service or training provider.

What is after sales customer service?

After-sales service involves providing support for customers who have bought a product or service from a business. For example, a business might provide assistance to a customer who has bought a new computer and needs help using it.

How do you use word post?

You can use post to refer to letters and packages that are delivered to you. He flipped through the post without opening any of it. There has been no post in three weeks. Post is used to refer to an occasion when letters or packages are delivered.

What is after-sales service examples?

After-sales support, sometimes called after-sales service, is any service provided after a customer has purchased a product. Typically, examples of after-sales service include support regarding warranty service, training, or repair and upgrades.

What is the difference between pre-sales and post-sale?

These resources, may be part of sales workforce and are called pre-sale resources. Such role requires a combination of business sense along with understanding of product and solution technical viability. Post- Sale is comparatively a different flavour to pre-sales.

What is after sales service and how it works?

After sales service refers to various processes which make sure customers are satisfied with the products and services of the organization. The needs and demands of the customers must be fulfilled for them to spread a positive word of mouth. In the current scenario, positive word of mouth plays an important role in promoting brands and products.

What is post-sale engineering?

Post- Sale is comparatively a different flavour to pre-sales. It basically means after-sales where the role involves all the activities and the experiences that follow after the sale of product or solution. The purpose of the pre-sale engineer is designing the solution for both the existing and potential customers.

What is post sales behavior of consumer?

Post-sales: Post- Sale basically means after-sales. Post sales behavior of consumer involves all the activities and the experiences that follow after the sales. dissatisfaction if any after the purchase of product or service. Marketers use customer complaint to assess their performance and use after sales services to show customer commitment.