Does Apple replace phones for free?

If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there’s no charge. This does not include accidental damage, which requires a fee. If your iPhone was damaged and you don’t have AppleCare+, your repair fee will vary, depending on the repair.

How do I replace my iPhone with Apple?

Make an appointment to bring your iPhone into an Apple Authorized Service Provider or the Genius Bar. Schedule onsite service to have an Apple Authorized Service Provider come to your home or office to complete your device repair. Onsite service is available in select locations and has an additional site-visit fee.

What happens to your old contract when you upgrade?

If you order an upgrade on your old number then you will receive new sim card with the same number and when you insert that sim into your phone your old sim will automatically stop working but your number and direct debit date and account will stay the same.

Are replacement iphones new or refurbished?

If the model number of the iPhone starts with the letter ‘M,’ then it is a NEW iPhone. If on the other hand, the model number starts with letter ‘F,’ it’s a carrier-refurbished model and when it starts with the letter ‘N,’ it indicates that it is an Apple Replacement device.

Does a cracked back affect your phone?

Even if your phone’s back glass only has a tiny crack or chip, it can quickly expand and cause additional damage to your phone. Not only can broken back glass cut your hands and fingers, it also makes it harder for you to use your iPhone properly.

Do you keep old phone when upgrading?

You basically have two options when it comes to your old phone: you keep it or you ditch it. If you decide to keep your device, then you at least have a back-up plan in the case that something happens to your new phone.

What is the difference between an upgrade and a new contract?

Upgrades don’t require a credit check and so can order and we’ll just send out the phone and process the plan, whereas new contracts are a new term, requiring an additional credit check and you can’t port from the iD network to another iD plan.