Q&A

Can you return a drink at the bar?

Can you return a drink at the bar?

It’s OK to send back a drink at a bar if you don’t like it. But like in any other situation, there’s a right and wrong way to handle getting a drink you don’t enjoy.

Can you send back a drink?

You’re Allergic to Your Cocktail People have allergies. It’s an unavoidable fact that bartenders (and servers) must acknowledge. Even if the cocktail won’t kill you, you can send it back and order something else if you know that something in it will make you sick.

What does it mean when you tell a bartender to back it up?

Ordering either a back or a chaser is going to get you a second glass (or bite) of something non-alcoholic, and the distinction is what you do with it after you’re served. If you want something to sip alongside your alcoholic drink — like a glass of cola to drink alongside your whiskey — that’s called a back.

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What do you do if a customer doesn’t like a drink?

Apologize, replace the drink, and consult your bar’s comp policy for the best way to compensate the customer. Typically if their drink is replaced in a timely manner and correctly the second time, comping isn’t necessary. If they are particularly irate or if it’s a really high end bar, you may decide otherwise.

How do you fix a bad cocktail?

If a drink is not sweet enough, it’s a ridiculously simple fix: Add more of the syrup that you used in the original mix, or add a modifier or liqueur that is sweeter than it is boozy. On the other hand, if your cocktail is too sweet, dry it out with a few dashes of the bitters of your choosing.

When ordering a drink What does water back mean?

Water Back The water will keep you hydrated (unlike the alcohol you’re about to consume), it will mitigate the effect of alcohol up to a point, and it will allow you to consume less alcohol (each sip of water is one less sip of alcohol) within a specific time frame.

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What should you do if a customer is too drunk to drive themselves home?

Here are 4 strategies to help you deal with intoxicated patrons:

  1. Bring Up Food. Suggest that they purchase a food item instead of another drink.
  2. Offer Water, Coffee or Tea. Suggest having them try a different product that is non-alcoholic.
  3. Try Talking to the Group.
  4. Avoid the Intoxicated Patron.

How do you make cocktails less strong?

Mix up a 2:1 solution of water to acid, then add it in small amounts to your cocktail with a dropper until it tastes right. For cocktails that are too acidic, add more sugar. Start by adding one bar spoon of simple syrup and go from there.