What happens if FedEx delivers package to wrong house?

FedEx Says Your Package Was Delivered But You Never Got It The first thing to do in cases like this, is to reach out to the FedEx helpline number as soon as you can. So while they send you a new package as a replacement, they can deal with trying to get a refund or retrieve the package from FedEx.

What happens when your package is delivered to the wrong address?

When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it’s different from yours. The company will come and pick up the product within a reasonable time frame.

Can I talk to a real person at FedEx?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How do I return a FedEx package that’s not mine?

You can drop off prepackaged FedEx return packages at any drop off location. Visit a participating retail location below. For help packing or creating a shipping label, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized Ship Center, Office Depot or Office Max.

How do I contact FedEx about a missing package?

Select Manage Delivery, then Report Missing Package. Confirm that your recipient has checked everywhere the package might have been left by our driver and click Yes. Enter your contact information, including your name, phone number, and email address (optional).

What to do if your package is delivered to the wrong address?

As a sender, a way to avoid that your package is sent to the wrong address is by placing a paper with all the details inside the package. If someone else mistakenly receives your package, at least they will know how and where to contact you.

How do I return a misdelivered FedEx package?

Go online to FedEx Ground Return Package Pickup to schedule a pickup.

Can FedEx redeliver a package?

Reroute your delivery – As a one time option, you can schedule a redelivery FedEx and have your shipment delivered to a different address in the same city that has been provided on the package label. Hold at a FedEx location – You can also get your package held up at a nearby FedEx location so that you can pick it up at your own convenience.

How to reroute a FedEx package?

Contact FedEx Freight Customer Service at 1.866.393.4585,or your local service center,as soon as you’re aware of the delivery change.