Q&A

Can an independent garage Update Mercedes service history?

Can an independent garage Update Mercedes service history?

The simple answer is yes as long as they are registered as an independent repair centre. All Mercedes-Benz vehicles built from 2010 onwards now have their entire service history stored electronically in a secure online database.

Why do cars get serviced at dealerships?

One of the major advantages of getting service at a dealership is that the mechanics are highly trained and certified from the manufacturer. These mechanics have earned the specialization with your vehicle’s brand and often receive ongoing, required training to constantly stay abreast of new technologies.

Do I have to get my car serviced at the dealership to keep warranty Canada?

Whether you buy or lease, it shouldn’t be the dealer’s choice where you get your car serviced – it’s yours. “To maintain your warranty, you do not have to have your vehicle maintained at an authorized dealer,” says George Moffat, manager of warranty and service contracts for Mercedes-Benz Canada.

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Do you get a service book with Mercedes?

The Mercedes-Benz Digital Service Booklet provides an online record of a vehicle’s service history. Independent repairers can record Service events on Mercedes-Benz and smart vehicles to the system to ensure the customer’s service record is complete.

How do I know if my car has a full service history?

How do I check that a vehicle’s Service History is genuine?

  1. Ask to see a copy of the service book.
  2. Check over the service book carefully and if you’re suspicious, note down at least TWO of the garage addresses listed.
  3. Look at the mileage at the time of each Service.

Can Mercedes be serviced anywhere?

You are permitted to take your car any place you would like to have it serviced and repaired. The Mercedes dealer would like you to believe that your local European repair facility doesn’t have the tools, correct diagnostic equipment, or skills to work on your vehicle.

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What is service B for a Mercedes Benz?

Service B involves: Replacing the oil filter and Mercedes-Benzes motor oil. Inspecting and correcting tire pressure. Checking fluid levels and modifying them according to the manufacturer’s instructions. Replacing the cabin dust/combination filter.

Why is Mercedes service so expensive?

Because the service covers more issues and is more extensive than the A Service, it is more expensive. The B Service should be scheduled when your vehicle is around two years old (so one year after your first A Service), and then arrange to have a B Service every two years after that.

What makes a good Mercedes-Benz service?

A good independent may well have his own tailored service schedule over and above the Mercedes prescribed one. It’s also important to research feedback from past customers. You can usually do this online or by talking to people you know that have used the garage in the past. One final point to think about is guarantee of workmanship.

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Why choose independent garages for Mercedes-Benz repairs?

Independent garages get used by owners of new Mercedes-Benz cars for several reasons. The obvious one is that their prices are considerably lower than those of main dealers. Ones that specialise in the marque will also carry out their work to a high standard, often exceeding those of dealership repair centres.

How long does it take to service a Mercedes-Benz?

With two diagnostic technicians working on your Mercedes-Benz using the latest tools and tests, it’s a comprehensive and complete way to get thorough service – in less time than you think. * Service B may take longer than 60 minutes. Speak to your Service Advisor for more details.

Does service history affect the value of a Mercedes-Benz?

It is a popular misconception that the value of a car with a full Mercedes-Benz service history is greater than one without. This may be true if the services have been carried out by an anonymous garage but where the services have been done by a recognised specialist then less so if at all.