Is the customers always right?
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Is the customers always right?
‘The customer is always right’ is a popular phrase attributed to a variety of turn-of-the-century American retail pioneers. It’s not about doing whatever the customer asks, but listening to customers and going the extra mile to understand their needs.
Why customer is Always Right best answer?
The customer is always right because as a business you want your customers to return as well as feel welcomed and appreciated. Many businesses lose sight of this fact when they become wealthy, not realizing that they can still lose everything without the love and loyalty of their customers.
What does its about the customer always mean to you?
How do I answer this question for a job interview ‘What does the phrase ‘It’s about the customer, always’ mean to you?” It means my management is going to throw me under the bus if the customer complains or lies just to make them happy… It means the interview is over, and I’m the one ending it.
Are customers always right Reddit?
A common claim on reddit is that the retail phrase “The customer is always right” originally meant one should cater to demand for a product to stay competitive, but over time it came to refer to complying with dissatisfied customers no matter the nature of their complaint.
Why customer is always important?
Regardless of what industry you’re in or what kinds of products and services you sell, your customer is the most important part of your business. Without the customer, you don’t see any sales. If you fail to take the customers’ views into account in your marketing, it’s likely your campaigns will not be successful.
How do you answer what does a customer mean to you?
Follow these steps to successfully answer ‘What does customer service mean to you?’:
- Research the company’s values.
- Reflect on good customer service you received.
- Discuss quality customer service you provided.
- Show your people skills.
What interests you about this role answers?
Talk about your priorities and preferences – identify three key things you really like about the role. These examples should demonstrate your accomplishments and success in the context of the role you’re applying for. Mention the opportunities the role offers to further develop special knowledge or skills.
Who said customer is always right?
A very common saying in customer service is, “The customer is always right.” This well-known phrase was coined by Harry Gordon Selfridge in 1909 (though some prefer the variations coined by to César Ritz or Marshall Field – it was a popular mentality in 20th century business magnates).