Do you need original packaging to return an item?

Check the shop’s policy on returns. Even though they don’t have to do it by law, lots of shops will say you can return items within 14 or sometimes even 30 days, as long they’re not used. You’ll stand a better chance if you take your receipt with you and return the item in its original packaging.

Can you return an opened item to AutoZone?

Products can be returned to any AutoZone store, provided that they are in their original packaging or box and you have the original sale receipt.

Can I return an item if I don’t like it?

But actually, shops don’t have to accept returned goods unless they are faulty, not as described, or not fit for purpose. However, if you do want to return an item simply because you don’t like it, most shops will offer to exchange or refund it as a gesture of goodwill.

Do you need a receipt to return?

Stores often try the “no refund or return without a receipt” line. But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough.

How do I return an AutoZone online order?

Once the order has been received, you can return it either at our AutoZone stores or can be shipped back to the fulfillment center, covered under the Online Return Policy. To cancel your order, call the Customer Care Center at (800) 288-6966 and have your order number ready.

Does AutoZone do no receipt returns?

AutoZone’s return policy allows returns of eligible products within 90 days of the purchase date. You will need the original packaging for the product, the receipt, and in most cases, a government-issued photo ID. For AutoZone returns without a receipt, you need to call their customer support at 800-288-6966.

What is a good reason to return an item?

Some include people buying accessories for an item they broke. They may no longer use or need the product. Or an upgraded product is available, and they want to own that product instead. It can also happen because a customer was forced to move, change jobs or just downsize their personal life.