How do I cancel an unpaid order on AliExpress?

If you’re not signed in, you’ll be prompted to do that in order to see your order history. Click View Detail next to the order you want to cancel. You’ll see a quick summary of everything included in the order. Click Cancel Order.

Will I get a refund if I cancel orders awaiting shipment on AliExpress?

When you cancel an order on AliExpress, you can get a refund if the order hasn’t been shipped yet. Usually, you have seven days to cancel the order you made and ask for a refund.

Why does it say unpaid on AliExpress?

If for any reason the payment is not completed (whether the customer chose to not proceed with payment, the payment failed or any other reason), the system will record this as an unpaid order.

What does Dispute finished mean on AliExpress?

The order is marked as “Finished” by you when you press the “Confirm Delivery” button, or automatically when the Buyer Protection timer runs out. If you didn’t get the parcel, and the order is marked as “Finished”, you can still open the dispute.

Can you cancel an order on Ali Express?

To cancel the order, go to the My Orders section of your AliExpress personal account. Click the “Cancel Order” button next to the necessary order. You will get to the order page and will have to click the Request Order Cancellation button.

Can you get your money back from AliExpress?

Returns & Refund is a guarantee provided by sellers for every product they sell on AliExpress.com. You will then be able to request a full refund and return the item, or keep the item and agree a partial refund with seller. Scope of Guarantee. All products on AliExpress.com have the Returns & Refund guarantee.

Why does my order say awaiting payment?

Awaiting payment The order has not yet been paid. This status occurs when a customer selects a payment method like Pay by invoice where payment is supposed to be made later. For example, a customer selects PayPal and then completes checkout.

How long does it take AliExpress to verify payment?

To ensure the safety of your payment, all orders on AliExpress will be verified. If you paid for your order by credit card, this process will take no longer than 24 hours. Once your payment is verified, we will start preparing your order for production in time.

How to cancel the Order on Aliexpress after the payment?

How to Cancel the Order on AliExpress after the Payment. To cancel the order, go to the My Orders section of your AliExpress personal account. Click the “Cancel Order” button next to the necessary order.

How long does it take to get a refund on Aliexpress?

In the case when you have already paid for the order on AliExpress, the cancellation request will need to be approved by your supplier first. If an agreement is settled, the supplier won’t ship out the order, and the payment will be returned to your customer. You will receive their refund within 3-15 business days.

How do I cancel an order from my supplier?

Step 1: Cancel order from your supplier 1 Firstly, go to AliExpress.com and open My Orders page. 2 Next, find the order you want to cancel and click on the Cancel Order button next to it. More

Can I cancel an order if the seller refuses to cancel?

There might be times when the supplier refuses to cancel the order. The reason is that they might ship out the order, or simply do not want to lose that sale. In the first scenario, if the seller has actually shipped out the package, you can no longer cancel the order because you send your request too late.